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FLIGHT DIVERT SERVICES
 
An airline is often judged
not
by its efficiency
but
by its handling of flight diverts


FLIGHT DIVERT SERVICES

Our service is totally FOR Airlines and their Handling Agents.

FLIGHT DIVERT SERVICES

Provides a central source of contact for Airlines and their nominated Handling Agents in the event of a major flight disruption at any airport in the INDIA.

FLIGHT DIVERT SERVICES

Is ready and waiting 24 hours a day 365 days a year to provide assistance and co-ordination for Client Airlines or Handling Agents, in the event of operational programme disruption, strikes, disasters and aircraft technical problems.

FLIGHT DIVERT SERVICES

Should the need arise to take diverted passengers ‘Off Airport’, we have a detailed and comprehensive hotel and transportation infrastructure, to enable us to co-ordinate all arrangements for the best welfare of your passengers.

FLIGHT DIVERT SERVICES

Our primary goal is to offer Airlines and Handling Agents a professional and efficient service for the placement of diverted passengers in to hotels and to source transportation between the airport and these locations.

FLIGHT DIVERT SERVICES

Will source, manage and negotiate on your behalf, Crew hotel and transport
requirements, at all INDIAN airports.

FLIGHT DIVERT SERVICES

Employs dedicated personnel in order to source the best Conference/Training
facilities across the INDIA providing a tailor made service to suit each individual client requirement.

FLIGHT DIVERT SERVICES

Have specially negotiated rates with accommodation suppliers for last minute volume sales, and with coaches, taxi and limousine companies for any transport requirements as and when a major disruption may occur.

FLIGHT DIVERT SERVICES

Employ a high caliber of staff with a wealth of experience and understanding. Our staff is professional and courteous and will always place the interests of Client Airlines and their passengers first.

FLIGHT DIVERT SERVICES

Quickly releases Handling Agents and Airline Representatives from the major time Consuming responsibility of sourcing HOTAC requirements, allowing staff to more Importantly, improve customer relations by communicating with passengers and keeping them informed.

HOTEL ACCOMMODATION
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FLIGHT DIVERT SERVICES

Each morning FDS obtain hotel room availability around all INDIAN airports.
FDS have negotiated with all local and regional hotels for last minute volume room rates for diverted passenger accommodation.

FDS give clear written instruction, as to any restrictions to be placed on the hotel Regarding services or facilities, which may or may not be offered to passengers at the Airlines expense.

FDS offer Airlines and Handling Agents a choice of available hotels for their passengers, Ranging from 3 Star through to First and Business Class Accommodation.

To enable us to confirm accommodation/transport for diverted passengers,
FDS require MATO confirmation and billing instructions for us to forward to the Suppliers.

Handling Agents will still co-ordinate passengers onto transport. Hotel staff will then look after ‘their guests’ until the passengers check out and return to the airport.

COACH TRANSPORTATION
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FLIGHT DIVERT SERVICES

FDS organize all coaching requirements for diverted passengers or crew movements.

FDS have negotiated with various coaching companies, for the best possible rates.

FDS will arrange and confirm with transport companies agreed timings, collection and drop off points.

FDS will advise the Airline/Handling Agent of the arrangements made, including number of coaches, company name, timings, collection / delivery points and drivers mobile telephone number (if available).

FDS can arrange taxis and where necessary, executive limousine companies for First and Business Class passengers, again confirming supplier, timings, collection/delivery points and drivers mobile telephone number (if available).

AIRSIDE TRANSPORT
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FLIGHT DIVERT SERVICES

FDS has a parent company operating as PRECISION AVIATION based in INDIA having good number of clients allover the world, is a approved agency by Govt. of INDIA to obtain all the Flight Clearances for Scheduled, Non-Scheduled, Corporate, Cargo, Delivery, Demonstration, Ferry and Ambulance Flights, which are coming to Land in, Tech halt or Over Fly India.

We are providing Landing, Over Fly Clearances (YA Number) and all the required Supervisory Ground Handling Services for all types of Air Crafts(Passenger & Cargo) in all Airports in INDIA, promptly maintaining our client’s schedules and Turn-Around Time.

TO KNOW MORE ABOUT PRECISION AVIATION VISIT HOME PAGE

FDS has the Sister Concerned company operating as CHARTERS INDIA, are the leading Charter Brokers (Fixed Wing & Rotary) in INDIA.

BILLING SERVICES
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FLIGHT DIVERT SERVICES

FDS offer a diverted flight invoice checking service. This involves the hotel and any other company requested to offer you or your passengers a service, to forward their invoices to us for authorization and checking against your MATO and the written requests and agreed castings we gave them. Any discrepancies will be checked, discussed and resolved to your satisfaction.

All invoices for our Client Airlines will, after checking be forwarded onto your
accounts department for payment direct to the supplier.

CUSTOMER SATISFACTION
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FLIGHT DIVERT SERVICES

You are well aware, that in today’s market, customer satisfaction determines
future business. In the event of flight diverts, passenger satisfaction.

if not handled properly and professionally, will almost certainly result in lost revenue and dissatisfied clients.

We are sure you are realistic enough not to expect that we will be able to eliminate all complaints, unfortunately, there will always be people who enjoy complaining!

FLIGHT DIVERT SERVICES

Is unique to the aviation industry.

Flight diverts are inevitable, and with air travel predicted to increase by 44% over the next decade, FDS have identified and addressed this issue and provides the best and most cost effective solution to this problem.

 
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“Your airline will be judged not by its efficiency,
but by its handling of flight Diverts”


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